Case Studies

Three EDCO customers share their experiences on how their use of Solcom has directly impacted and strengthened their revenue cycle, bringing the organization more positive outcomes.Using Document Imaging to Strengthen Revenue Cycle

Three EDCO customers share their experiences on how their use of Solcom has directly impacted and strengthened their revenue cycle, bringing the organization more positive outcomes.
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In early 2008, Nancy Knaggs, director of health information management at Lawrence Memorial Hospital, had a big problem on her hands — literally. The medical records department was overflowing with patient records, a challenge Knaggs faced at least once annually.Scanning and Retrieval More Efficient With EDCO

In early 2008, Nancy Knaggs, director of health information management at Lawrence Memorial Hospital, had a big problem on her hands — literally. The medical records department was overflowing with patient records, a challenge Knaggs faced at least once annually.
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Pressed for time and server space, Rodney Freeman, IT Supervisor at Duncan Regional Hospital in Duncan, OK chose the online approach for backing up their scanned images.Dual Export With Scanning

Pressed for time and server space, Rodney Freeman, IT Supervisor at Duncan Regional Hospital in Duncan, OK chose the online approach for backing up their scanned images.
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Valley View Regional Hospital wanted to find a turn-key solution that freed up server space and back-up time. Lubbock Heart was faced with an overflowing file room. Both chose EDCO's SaaS solution. One Solution Reached From Different Paths

Valley View Regional Hospital wanted to find a turn-key solution that freed up server space and back-up time. Lubbock Heart was faced with an overflowing file room. Both chose EDCO's SaaS solution.
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As a growing 100-bed hospital, NEA Baptist in Jonesboro, AR suffered from space problems for medical records and FTEs were stretched to the limit.Scanning Successfully In-House

As a growing 100-bed hospital, NEA Baptist in Jonesboro, AR suffered from space problems for medical records and FTEs were stretched to the limit.
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The Making of a Paperless Environment

Nearly a decade ago, Allegiance Health had limited integration power to collaborate all patient information. Patient Access was continuing to see registration, scheduling and admission transaction volumes increase. Paperwork was growing in the back-office workload of the Health Information Management (HIM) department. Manual processes were leading to increased wait times for charts and delays in Release of Information (ROI) requests.

Like other hospitals attempting to maintain paper and electronic records, these challenges were affecting revenue potential.

The goals were to capture information and payments sooner in the revenue cycle, automate processes and integrate all patient information systems. Allegiance needed a system to solve these issues without slowing down or interfering with physicians' quality of care or the organization’s daily operations.

The solution -- Solcom.

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“Solcom provides enterprise-wide automation [which] has resulted in success.”
-- Don Lutrell, Manager of Patient Registrations for Allegiance Health