Case Studies

Three EDCO customers share their experiences on how their use of Solcom has directly impacted and strengthened their revenue cycle, bringing the organization more positive outcomes.Using Document Imaging to Strengthen Revenue Cycle

Three EDCO customers share their experiences on how their use of Solcom has directly impacted and strengthened their revenue cycle, bringing the organization more positive outcomes.
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In early 2008, Nancy Knaggs, director of health information management at Lawrence Memorial Hospital, had a big problem on her hands — literally. The medical records department was overflowing with patient records, a challenge Knaggs faced at least once annually.Scanning and Retrieval More Efficient With EDCO

In early 2008, Nancy Knaggs, director of health information management at Lawrence Memorial Hospital, had a big problem on her hands — literally. The medical records department was overflowing with patient records, a challenge Knaggs faced at least once annually.
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Pressed for time and server space, Rodney Freeman, IT Supervisor at Duncan Regional Hospital in Duncan, OK chose the online approach for backing up their scanned images.Dual Export With Scanning

Pressed for time and server space, Rodney Freeman, IT Supervisor at Duncan Regional Hospital in Duncan, OK chose the online approach for backing up their scanned images.
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Valley View Regional Hospital wanted to find a turn-key solution that freed up server space and back-up time. Lubbock Heart was faced with an overflowing file room. Both chose EDCO's SaaS solution. One Solution Reached From Different Paths

Valley View Regional Hospital wanted to find a turn-key solution that freed up server space and back-up time. Lubbock Heart was faced with an overflowing file room. Both chose EDCO's SaaS solution.
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As a growing 100-bed hospital, NEA Baptist in Jonesboro, AR suffered from space problems for medical records and FTEs were stretched to the limit.Scanning Successfully In-House

As a growing 100-bed hospital, NEA Baptist in Jonesboro, AR suffered from space problems for medical records and FTEs were stretched to the limit.
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Scanning Successfully In-House

As a growing 100-bed hospital, NEA Baptist in Jonesboro, AR from space problems for medical records and FTEs were stretched to the limit. They chose EDCO on-site scanning services to quickly convert paper documents to electronic charts.

The driving factor for scanning on-site was faster retrieval, but, of course, cost had to be considered. Initially, it looked like on-site would be more expensive than sending records out for scanning. But Teague soon realized that the cost was off-set by eliminating consumables such as folders and labels and, most importantly, freeing up employee time for filing. There was also an enormous time difference in pulling and sifting through paper for copying versus clicking on pages and sending to a printer. With no shelving needed, Teague was able to convert that area to more office space.

The hospital only pays for scanned images. There is no per-hour cost, no employee benefits required, and no equipment and maintenance investment.

NEA Baptist is a prime example of using technology to cost-effectively gain efficiency before an EMR is implemented. Realizing their resources were stretched too thin, NEA chose EDCO’s two-step process using back file conversion and on-site day-forward scanning to help them reclaim space, save hours of labor, and initiate the first step in an electronic document management system.

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“We didn’t have the manpower or expertise to scan ourselves so we asked EDCO to move their process into our facility. We found that more cost effective.”
-- Cindy Teague, HIM director for NEA Baptist Hospital