Using Document Imaging to Strengthen Revenue Cycle
Three EDCO customers share their experiences on how their use of Solcom has directly impacted and strengthened their revenue cycle, bringing the organization more positive outcomes.
Scanning and Retrieval More Efficient With EDCO
In early 2008, Nancy Knaggs, director of health information management at Lawrence Memorial Hospital, had a big problem on her hands — literally. The medical records department was overflowing with patient records, a challenge Knaggs faced at least once annually.
Dual Export With Scanning
Pressed for time and server space, Rodney Freeman, IT Supervisor at Duncan Regional Hospital in Duncan, OK chose the online approach for backing up their scanned images.
One Solution Reached From Different Paths
Valley View Regional Hospital wanted to find a turn-key solution that freed up server space and back-up time. Lubbock Heart was faced with an overflowing file room. Both chose EDCO's SaaS solution.
Scanning Successfully In-House
As a growing 100-bed hospital, NEA Baptist in Jonesboro, AR suffered from space problems for medical records and FTEs were stretched to the limit.
Scan-on-Demand Upgrades Storage
Marshall Regional Medical Center, Marshall, TX, was headed for day-forward scanning when they got a mandate from JCAHO: remove stored medical records from an old hospital building with a leaky roof, STAT.
Storage included film, paper and old master patient index cards in metal boxes that were difficult to access.
That solution involved moving all of the records from the hospital’s storage to the EDCO SecureStore facility. EDCO won the job because they could:
- Remove the records immediately
- Offer a competitive price
- Deliver requested records promptly
- Work effectively with the staff
“We haven’t had any problems and we request records constantly, every hour of every day,”
-- Linda Pickering, HIM Director for Marshall Regional Medical Center
-- Linda Pickering, HIM Director for Marshall Regional Medical Center