Case Studies

Three EDCO customers share their experiences on how their use of Solcom has directly impacted and strengthened their revenue cycle, bringing the organization more positive outcomes.Using Document Imaging to Strengthen Revenue Cycle

Three EDCO customers share their experiences on how their use of Solcom has directly impacted and strengthened their revenue cycle, bringing the organization more positive outcomes.
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In early 2008, Nancy Knaggs, director of health information management at Lawrence Memorial Hospital, had a big problem on her hands â literally. The medical records department was overflowing with patient records, a challenge Knaggs faced at least once annually.Scanning and Retrieval More Efficient With EDCO

In early 2008, Nancy Knaggs, director of health information management at Lawrence Memorial Hospital, had a big problem on her hands — literally. The medical records department was overflowing with patient records, a challenge Knaggs faced at least once annually.
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Pressed for time and server space, Rodney Freeman, IT Supervisor at Duncan Regional Hospital in Duncan, OK chose the online approach for backing up their scanned images.Dual Export With Scanning

Pressed for time and server space, Rodney Freeman, IT Supervisor at Duncan Regional Hospital in Duncan, OK chose the online approach for backing up their scanned images.
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Valley View Regional Hospital wanted to find a turn-key solution that freed up server space and back-up time. Lubbock Heart was faced with an overflowing file room. Both chose EDCO's SaaS solution. One Solution Reached From Different Paths

Valley View Regional Hospital wanted to find a turn-key solution that freed up server space and back-up time. Lubbock Heart was faced with an overflowing file room. Both chose EDCO's SaaS solution.
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As a growing 100-bed hospital, NEA Baptist in Jonesboro, AR suffered from space problems for medical records and FTEs were stretched to the limit.Scanning Successfully In-House

As a growing 100-bed hospital, NEA Baptist in Jonesboro, AR suffered from space problems for medical records and FTEs were stretched to the limit.
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Leaving the paper trail (and file room) behind...

With patient records stored in five locations, including one off-campus location, Maury Regional Medical Center's health information management department was constantly retrieving and returning patient records — a highly laborious process that was further complicated when the department inherited additional patient records from a newly acquired clinic.

In December 2008, EDCO provided the necessary labor and transportation to move Maury Regional's file room consisting of more than 5,000 boxes to its SecureStore facility. EDCO's front-end verification process enhances retrieval time by providing a computerized control list for easy searching, as well as fields to aid in reducing the cost of segregating records when it’s time to destroy them — both of which have greatly simplified the hospital’s once fragmented records department. “For example, I asked EDCO to put adults in one category and minors in another category, and while that sounds very simple, it’s actually a huge process,” says Busby.

Maury Regional now saves $105,000 annually due to newly leasable office space that was previously used to store files and $24,000 annually from reduced staffing. The HIM department also decreased its previous 24-hour coverage hours and now provides coverage from 6 a.m. to 5:30 p.m.

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[Solutions provided through the VHA network.]

 


"We now have an online solution with a personalized, seamless, user-friendly layout.”
-- Jennifer Busby, Director of HIM for Maury Regional Medical Center