Case Studies

Three EDCO customers share their experiences on how their use of Solcom has directly impacted and strengthened their revenue cycle, bringing the organization more positive outcomes.Using Document Imaging to Strengthen Revenue Cycle

Three EDCO customers share their experiences on how their use of Solcom has directly impacted and strengthened their revenue cycle, bringing the organization more positive outcomes.
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In early 2008, Nancy Knaggs, director of health information management at Lawrence Memorial Hospital, had a big problem on her hands — literally. The medical records department was overflowing with patient records, a challenge Knaggs faced at least once annually.Scanning and Retrieval More Efficient With EDCO

In early 2008, Nancy Knaggs, director of health information management at Lawrence Memorial Hospital, had a big problem on her hands — literally. The medical records department was overflowing with patient records, a challenge Knaggs faced at least once annually.
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Pressed for time and server space, Rodney Freeman, IT Supervisor at Duncan Regional Hospital in Duncan, OK chose the online approach for backing up their scanned images.Dual Export With Scanning

Pressed for time and server space, Rodney Freeman, IT Supervisor at Duncan Regional Hospital in Duncan, OK chose the online approach for backing up their scanned images.
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Valley View Regional Hospital wanted to find a turn-key solution that freed up server space and back-up time. Lubbock Heart was faced with an overflowing file room. Both chose EDCO's SaaS solution. One Solution Reached From Different Paths

Valley View Regional Hospital wanted to find a turn-key solution that freed up server space and back-up time. Lubbock Heart was faced with an overflowing file room. Both chose EDCO's SaaS solution.
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As a growing 100-bed hospital, NEA Baptist in Jonesboro, AR suffered from space problems for medical records and FTEs were stretched to the limit.Scanning Successfully In-House

As a growing 100-bed hospital, NEA Baptist in Jonesboro, AR suffered from space problems for medical records and FTEs were stretched to the limit.
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Dual Export With Scanning

Pressed for time and server space, Rodney Freeman, IT Supervisor at Duncan Regional Hospital in Duncan, OK chose the online approach for backing up their scanned images.

Initially, they were using a tape system but that took days because of the large file sizes. Instead, the decision was made to export electronic images during the scanning process.

As the current records are scanned, they are sent to both BlueChip on the local network and EDCO’s underground SecureStore Data Center for remote back-up. The underground also houses Duncan’s medical record archives that EDCO had already scanned and now maintains in their SaaS system (Software as a Service) for quick access online.

EDCO freed up IT time and created efficiencies throughout Duncan Regional using a three-pronged strategy:

  1. Backfile scanning into the SaaS system for online retrieval
  2. On-site day-forward scanning for faster access through the local network
  3. Dual exporting of new images to the remote back-up system

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“We outsource scanning to EDCO whose on-site team converts our new charts to electronic format every day."
-- Rodney Freeman, IT Supervisor at Duncan Regional Hospital